AquaVela, a division of MUSI Social LLC, respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website, online store, booking system, blog, chat assistant, or any member-only features.
 

Information We Collect: We collect information you voluntarily provide (e.g., name, email, phone, emergency contact, booking details) and data automatically collected (e.g., IP address, browser type, session behavior). Messages through live chat or AI assistant may be stored.

Use of Information: We use your data to process bookings, communicate updates, provide customer support, personalize your experience, and deliver promotional content (if opted in). Non-identifiable data is used to improve our services.
 

Text & Email Communications: You consent to receive service-related communications. To opt out of marketing messages, reply “STOP” to texts or click “unsubscribe” in emails.
 

Third-Party Services: We use services including but not limited to Wix (hosting), Stripe (payments), Google (ads & analytics), and Meta (social media marketing). These services may process your data under their own privacy terms.
 

Security: We take reasonable steps to protect your information. However, no digital system is completely secure.

Your Rights: You may request to access, correct, or delete your data. Contact us at info@aquavela.surf.
 

Children's Privacy: We do not knowingly collect personal information from individuals under 18 without parental consent.
 

Cookies: We use cookies and similar technologies for performance, analytics, and advertising. You may manage cookie preferences via your browser.
 

Changes: We may update this Privacy Policy periodically. The latest version will be posted on this site.